Privacy Policy

Welcome to Petcix Academy (“we,” “our,” “us,” or “the Academy”), the educational and vocational training platform associated with Petcix Pet Services and Gram Tarakki Foundation.

At Petcix Academy, we are committed to protecting the privacy and personal information of our students, applicants, website visitors, and other users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, register for a course, enroll in a training program, access your student account, or use our services.

Acknowledgment: By using our website or services, you acknowledge that you have read this Privacy Policy.

We may collect the following categories of information when you use our website and services:

We use collected information for legitimate educational, administrative, and operational purposes, including:

Purpose Limitation: We will not use personal information for purposes unrelated to these activities unless permitted by law or otherwise appropriately authorized.

Petcix Academy provides separate login facilities for students and administrators.

Student accounts use email addresses and date of birth for verification, depending on the implemented login process. Administrators may use separate authentication credentials.

Users are responsible for keeping their login details confidential and for notifying us if they suspect unauthorized access to their accounts.

We may share information only when reasonably necessary for the following purposes:

Third-party service providers may process information according to their own privacy policies and contractual obligations. We encourage users to review those policies where applicable.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on our website configuration, information may be stored using secure database and hosting services, including third-party infrastructure providers.

Access to student records should be restricted to authorized personnel. We also aim to use appropriate access controls, secure authentication, and protected data transmission where supported.

User Responsibility: Despite these measures, we cannot guarantee absolute security. Users should avoid sharing passwords or confidential payment credentials with anyone.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including enrollment administration, course delivery, certification, placement support, dispute resolution, and applicable legal or record-retention needs.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal obligations and legitimate record-retention needs.

Subject to applicable law, you may have the right to:

To exercise these rights, please contact us using the details provided in the Contact Us section. We may need to verify your identity before processing a request.

Note: Some information may need to be retained to meet legal, security, contractual, or legitimate administrative requirements.

Petcix Academy's courses may have specific eligibility and age requirements. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

Where parental or guardian consent is legally required, we will take appropriate steps to obtain it before collecting or processing the relevant information.

If you believe that a child has provided personal information in circumstances that violate applicable requirements, please contact us so that we can review the matter.

Our website may contain links to third-party websites, payment gateways, communication services, or other external platforms.

We do not control the privacy practices, security, or content of those third parties. Visiting an external website or using an external service is subject to its own terms and privacy policy.

We encourage users to review the relevant policies before sharing personal information with third parties.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, operational practices, or applicable laws.

The updated version will be published on this page with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.

We encourage users to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Petcix Academy through the official contact channels listed below: